- Vehicles
- 744,437
- Built between
- Jan 2010 – Aug 2016
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 28 July 2017
- Repaired
- 67%
- Unrepaired
- 224,611
Does this affect my vehicle?
This recall covers vehicles built between January 2010 and August 2016. If yours was built outside that window, it is not part of this recall.
- 2011-2016 Toyota SiennaBuilt January 2010 to August 2016
Repair progress
224,611 of 744,437 vehicles in this recall had still not been repaired as of Q4 2018.
67% repaired — 495,793 of 744,437 reported
- Owners not reachable
- 24,033
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011-2016 Toyota Sienna minivans manufactured January 4, 2010, to August 12, 2016. If the power sliding door is unable to be opened when commanded, such as if the door is frozen shut, the door may subsequently open unexpectedly, possibly while the vehicle is moving.
What could happen
If door opens while the vehicle is moving, there would be an increased risk of injury to the vehicle occupants.
What gets fixed
Toyota will notify owners, and dealers will replace the junction block, rear sliding door wire harnesses, and install two sub wire harnesses, free of charge. The recall began on July 28, 2017.
Timeline
- Vehicles builtJanuary 2010 to August 2016
- Recall reported to NHTSA29 November 2016
- Owners notified28 July 2017
- Latest repair reportQ4 2018 — 67% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 29 November 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G04.
Official source
- Manufacturer's recall number
- G04
- Recalling manufacturer
- Toyota Motor Engineering & Manufacturing
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.