- Vehicles
- 50,228
- Built between
- Aug 2010 – Jul 2016
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 20 January 2017
- Repaired
- 58%
- Unrepaired
- 20,262
Does this affect my vehicle?
This recall covers vehicles built between August 2010 and July 2016. If yours was built outside that window, it is not part of this recall.
- 2011-2012, 2016 Mitsubishi Outlander SportBuilt August 2010 to July 2016
Repair progress
20,262 of 50,228 vehicles in this recall had still not been repaired as of Q2 2018.
58% repaired — 29,345 of 50,228 reported
- Owners not reachable
- 66
- Scrapped or exported
- 555
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2011-2012 Outlander Sport vehicles manufactured August 26, 2010, to June 1, 2012, and 2016 Outlander Sport vehicles manufactured January 11, 2016, to July 8, 2016. The lift gate support outer tube on the affected vehicles may have insufficient anti-corrosion treatment that can allow the outer tube to corrode due to salt and water penetration.
What could happen
If the outer tube corrodes, there may be a rapid loss of the gas used to provide lift assistance, causing the lift gate to fall suddenly, increasing the risk of injury.
What gets fixed
MMNA will notify owners, and dealers will replace the lift gate supports, free of charge. The recall began on January 20, 2017.
Timeline
- Vehicles builtAugust 2010 to July 2016
- Recall reported to NHTSA2 December 2016
- Owners notified20 January 2017
- Latest repair reportQ2 2018 — 58% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 2 December 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-16-011.
Official source
- Manufacturer's recall number
- SR-16-011
- Recalling manufacturer
- Mitsubishi Motors North America, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.