Thor Motor Structure: Hinge and Attachments

Thor Motor is recalling about 209 vehicles over a problem with the structure. If the welds are insufficient, the hinge may fail and the door could open with more force than normal, increasing the risk of injury.

Campaign
16V893000
Manufacturer
Thor Motor Coach
Reported
13 December 2016
Vehicles
209
Built between
Jan 2016 – Dec 2016
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
6 February 2017
Repaired
51%
Unrepaired
102

Does this affect my vehicle?

This recall covers vehicles built between January 2016 and December 2016. If yours was built outside that window, it is not part of this recall.

  • 2016 Thor Motor OutlawBuilt January 2016 to December 2016
  • 2017 Thor Motor Coach OutlawBuilt January 2016 to December 2016

Repair progress

102 of 209 vehicles in this recall had still not been repaired as of Q2 2018.

51% repaired — 107 of 209 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Thor Motor Coach (TMC) is recalling certain model year 2016-2017 Outlaw motorhomes, models 37BG, 37LS, 37RB, 38RE and 38RF, manufactured January 13, 2016, to December 8, 2016. The affected vehicles have rear cargo door hinges with welds that may be inadequate for securing the hinge pin to the hinge plate.

What could happen

If the welds are insufficient, the hinge may fail and the door could open with more force than normal, increasing the risk of injury.

What gets fixed

TMC will notify owners, and dealers will inspect the hinge weld thickness, replacing the hinge as necessary, free of charge. The recall began on February 6, 2017.

Timeline

  1. Vehicles builtJanuary 2016 to December 2016
  2. Recall reported to NHTSA13 December 2016
  3. Owners notified6 February 2017
  4. Latest repair reportQ2 2018 — 51% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 13 December 2016.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact TMC customer service at 1-877-500-1020.

Official source

Recalling manufacturer
Thor Motor Coach
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand