Thor Visibility: Windshield Wiper/Washer

Thor is recalling about 1,105 vehicles over a problem with the visibility. If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.

Campaign
17V555000
Manufacturer
Thor Motor Coach
Reported
7 September 2017
Vehicles
1,105
Built between
Dec 2012 – Mar 2016
Models
14
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
27 September 2017
Repaired
44%
Unrepaired
615

Does this affect my vehicle?

This recall covers vehicles built between December 2012 and March 2016. If yours was built outside that window, it is not part of this recall.

  • 2015-2016 Thor PalazzoBuilt December 2012 to March 2016
  • 2016 Thor Motor HurricaneBuilt December 2012 to March 2016
  • 2016 Thor Motor MiramarBuilt December 2012 to March 2016
  • 2016 Thor Motor OutlawBuilt December 2012 to March 2016
  • 2014-2016 Thor Motor Coach ACEBuilt December 2012 to March 2016
  • 2014-2016 Thor Motor Coach ChallengerBuilt December 2012 to March 2016
  • 2014-2016 Thor Motor Coach DaybreakBuilt December 2012 to March 2016
  • 2014-2015 Thor Motor Coach HurricaneBuilt December 2012 to March 2016
  • 2014-2015 Thor Motor Coach MiramarBuilt December 2012 to March 2016
  • 2014-2015 Thor Motor Coach OutlawBuilt December 2012 to March 2016
  • 2014 Thor Motor Coach PalazzoBuilt December 2012 to March 2016
  • 2014-2016 Thor Motor Coach TuscanyBuilt December 2012 to March 2016
  • 2014-2016 Thor Motor Coach Tuscany XTEBuilt December 2012 to March 2016
  • 2014-2016 Thor Motor Coach WindsportBuilt December 2012 to March 2016

Repair progress

615 of 1,105 vehicles in this recall had still not been repaired as of Q4 2018.

44% repaired — 490 of 1,105 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.

What could happen

If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.

What gets fixed

TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017.

Timeline

  1. Vehicles builtDecember 2012 to March 2016
  2. Recall reported to NHTSA7 September 2017
  3. Owners notified27 September 2017
  4. Latest repair reportQ4 2018 — 44% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 7 September 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.

Official source

Manufacturer's recall number
RC000146
Recalling manufacturer
Thor Motor Coach
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand