Mercedes-Benz Power Train: Axle Shaft

Mercedes-Benz is recalling about 48 vehicles over a problem with the power train. If any of the remaining front or rear axle bolts fracture, the vehicle may be unstable, reducing the handling capability and increasing the risk of a crash.

Campaign
16V900000
Manufacturer
Mercedes-Benz USA, LLC.
Reported
14 December 2016
Vehicles
48
Built between
Sep 2014 – Mar 2015
Models
7
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
10 February 2017
Repaired
73%
Unrepaired
13

Does this affect my vehicle?

This recall covers vehicles built between September 2014 and March 2015. If yours was built outside that window, it is not part of this recall.

  • 2015 Mercedes-Benz GL350Built September 2014 to March 2015
  • 2015 Mercedes-Benz GL450Built September 2014 to March 2015
  • 2015 Mercedes-Benz GL550Built September 2014 to March 2015
  • 2015-2016 Mercedes-Benz GL63Built September 2014 to March 2015
  • 2015 Mercedes-Benz ML250Built September 2014 to March 2015
  • 2015 Mercedes-Benz ML350Built September 2014 to March 2015
  • 2015 Mercedes-Benz ML400Built September 2014 to March 2015

Repair progress

13 of 48 vehicles in this recall had still not been repaired as of Q2 2018.

73% repaired — 35 of 48 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 GL350 4Matic Blutec, GL450 4Matic, GL550 4Matic, ML250 Blutec, ML350, ML350 4Matic, ML400 4Matic and 2015-2016 GL63 AMG 4Matic vehicles manufactured September 29, 2014 through March 27, 2015. The affected vehicles have axle bolts on the front and/or rear drive axle carriers that may not have been assembled correctly. As a result, the remaining bolts may fracture.

What could happen

If any of the remaining front or rear axle bolts fracture, the vehicle may be unstable, reducing the handling capability and increasing the risk of a crash.

What gets fixed

MBUSA will notify owners, and dealers will replace the axle carrier bolts, free of charge. The recall is began February 2017.

Timeline

  1. Vehicles builtSeptember 2014 to March 2015
  2. Recall reported to NHTSA14 December 2016
  3. Owners notified10 February 2017
  4. Latest repair reportQ2 2018 — 73% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 December 2016.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact MBUSA customer service at 1-800-367-6372.

Official source

Recalling manufacturer
Mercedes-Benz USA, LLC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand