- Vehicles
- 47,799
- Built between
- Apr 2014 – May 2016
- Models
- 12
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 18 January 2017
- Repaired
- 89%
- Unrepaired
- 5,341
Does this affect my vehicle?
This recall covers vehicles built between April 2014 and May 2016. If yours was built outside that window, it is not part of this recall.
- 2016-2017 Mercedes-Benz AMG GLE43Built April 2014 to May 2016
- 2016-2017 Mercedes-Benz AMG GLE63Built April 2014 to May 2016
- 2017 Mercedes-Benz AMG GLS63Built April 2014 to May 2016
- 2016-2017 Mercedes-Benz GL350Built April 2014 to May 2016
- 2016-2017 Mercedes-Benz GL550Built April 2014 to May 2016
- 2016 Mercedes-Benz GLE300DBuilt April 2014 to May 2016
- 2016-2017 Mercedes-Benz GLE350Built April 2014 to May 2016
- 2016 Mercedes-Benz GLE350DBuilt April 2014 to May 2016
- 2016 Mercedes-Benz GLE400Built April 2014 to May 2016
- 2016-2017 Mercedes-Benz GLE450Built April 2014 to May 2016
- 2016 Mercedes-Benz GLE550EBuilt April 2014 to May 2016
- 2016 Mercedes-Benz GLE63SBuilt April 2014 to May 2016
Repair progress
5,341 of 47,799 vehicles in this recall had still not been repaired as of Q2 2018.
89% repaired — 42,458 of 47,799 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the occupant as a child seat, deactivating the front passenger air bag.
What could happen
If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.
What gets fixed
MBUSA will notify owners, and dealers will update the OCS software, free of charge.
Timeline
- Vehicles builtApril 2014 to May 2016
- Recall reported to NHTSA15 December 2016
- Owners notified18 January 2017
- Latest repair reportQ2 2018 — 89% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 15 December 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MBUSA customer service at 1-800-367-6372.
Official source
- Manufacturer's recall number
- 2016120004
- Recalling manufacturer
- Mercedes-Benz USA, LLC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.