- Vehicles
- 1,608
- Built between
- Feb 2016 – Dec 2016
- Models
- 4
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 13 January 2017
- Repaired
- 73%
- Unrepaired
- 335
Does this affect my vehicle?
This recall covers vehicles built between February 2016 and December 2016. If yours was built outside that window, it is not part of this recall.
- 2016-2017 Dutchmen VoltageBuilt September 2016 to December 2016
- 2017 Keystone CarbonBuilt August 2016 to August 2016
- 2016-2017 Keystone FuzionBuilt February 2016 to December 2016
- 2017 Keystone RaptorBuilt September 2016 to December 2016
Repair progress
335 of 1,608 vehicles in this recall had still not been repaired as of Q2 2018.
73% repaired — 1,166 of 1,608 reported
- Owners not reachable
- 40
- Scrapped or exported
- 67
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Keystone RV Company (Keystone) is recalling certain model year 2017 Keystone Carbon and Raptor fifth wheel recreational trailers, and 2016-2017 Fuzion and Dutchmen Voltage fifth wheel recreational trailers. The affected vehicles have rear cargo door hinges with welds on the hinge pin and hinge plate that may be insufficient, and as a result, the top of the door may swing down with more force than normal.
What could happen
If the door does not open as expected, there would be an increased risk of injury to those in the door's path.
What gets fixed
Keystone will notify owners, and dealers will replace the ramp door hinge, free of charge. The recall began on January 13, 2017.
Timeline
- Vehicles builtFebruary 2016 to December 2016
- Recall reported to NHTSA16 December 2016
- Owners notified13 January 2017
- Latest repair reportQ2 2018 — 73% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 16 December 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-274.
Official source
- Manufacturer's recall number
- 16-274
- Recalling manufacturer
- Keystone RV Company
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.