- Vehicles
- 5,882
- Built between
- Jul 2016 – Oct 2016
- Models
- 9
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 10 March 2017
- Repaired
- 84%
- Unrepaired
- 952
Does this affect my vehicle?
This recall covers vehicles built between July 2016 and October 2016. If yours was built outside that window, it is not part of this recall.
- 2017 Mercedes-Benz AMG GLE43Built July 2016 to October 2016
- 2017 Mercedes-Benz AMG GLE63Built July 2016 to October 2016
- 2017 Mercedes-Benz AMG GLS63Built July 2016 to October 2016
- 2017 Mercedes-Benz GLE 400Built July 2016 to October 2016
- 2017 Mercedes-Benz GLE350Built July 2016 to October 2016
- 2017 Mercedes-Benz GLE550EBuilt July 2016 to October 2016
- 2017 Mercedes-Benz GLE63SBuilt July 2016 to October 2016
- 2017 Mercedes-Benz GLS450Built July 2016 to October 2016
- 2017 Mercedes-Benz GLS550Built July 2016 to October 2016
Repair progress
952 of 5,882 vehicles in this recall had still not been repaired as of Q2 2018.
84% repaired — 4,930 of 5,882 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE 400 4Matic, GLE 350 4Matic, GLE 350, GLE 550E 4Matic, GLE 63 AMG, GLE 63S AMG, GLE 43 AMG 4Matic Coupe, GLE 63S AMG 4Matic Coupe, GLS 450 4Matic, GLS 550 4Matic, and GLS 63 AMG 4Matic vehicles. In certain types of crash events, the center console may unlatch, allowing the objects within to fly around the cabin. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
What could happen
In the event of a crash, if objects are not secured within the center console, they may strike the vehicle occupants, increasing their risk of injury.
What gets fixed
MBUSA will notify owners, and dealers will modify the center console so that it remains latched in a crash, free of charge. The recall is expected to begin in early March 2017.
Timeline
- Vehicles builtJuly 2016 to October 2016
- Recall reported to NHTSA8 February 2017
- Owners notified10 March 2017
- Latest repair reportQ2 2018 — 84% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 8 February 2017.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MBUSA customer service at 1-800-367-6372.
Official source
- Recalling manufacturer
- Mercedes-Benz USA, LLC.
- Safety standard
- FMVSS 201
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.