Mercedes-Benz Power Train: Driveshaft

Mercedes-Benz is recalling about 2 vehicles over a problem with the power train. A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.

Campaign
17V094000
Manufacturer
Daimler Vans USA, LLC
Reported
10 February 2017
Vehicles
2
Built between
Sep 2014 – Oct 2014
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
27 April 2017
Repaired
0%
Unrepaired
2

Does this affect my vehicle?

This recall covers vehicles built between September 2014 and October 2014. If yours was built outside that window, it is not part of this recall.

  • 2015 Mercedes-Benz Sprinter 2500Built September 2014 to October 2014
  • 2015 Mercedes-Benz Sprinter 3500Built September 2014 to October 2014

Repair progress

2 of 2 vehicles in this recall had still not been repaired as of Q3 2018.

0% repaired — 0 of 2 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

What could happen

A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.

What gets fixed

DVUSA will notify owners, and dealers will install a driveshaft catch strap, free of charge. The recall began on April 27, 2017.

Timeline

  1. Vehicles builtSeptember 2014 to October 2014
  2. Recall reported to NHTSA10 February 2017
  3. Owners notified27 April 2017
  4. Latest repair reportQ3 2018 — 0% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 10 February 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact DVUSA customer service at 1-877-762-8267.

Official source

Recalling manufacturer
Daimler Vans USA, LLC
Safety standard
FMVSS 301
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand