- Vehicles
- 307,629
- Built between
- Feb 2014 – Feb 2017
- Models
- 11
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 31 August 2017
- Repaired
- 98%
- Unrepaired
- 3,329
Does this affect my vehicle?
This recall covers vehicles built between February 2014 and February 2017. If yours was built outside that window, it is not part of this recall.
- 2015-2017 Mercedes-Benz AMG CLA45Built February 2014 to February 2017
- 2017 Mercedes-Benz AMG E43Built February 2014 to February 2017
- 2017 Mercedes-Benz C 300Built February 2014 to February 2017
- 2015-2016 Mercedes-Benz C300Built February 2014 to February 2017
- 2016 Mercedes-Benz C350EBuilt February 2014 to February 2017
- 2016-2017 Mercedes-Benz C450Built February 2014 to February 2017
- 2015-2017 Mercedes-Benz CLA250Built February 2014 to February 2017
- 2017 Mercedes-Benz E300Built February 2014 to February 2017
- 2017 Mercedes-Benz E400Built February 2014 to February 2017
- 2017 Mercedes-Benz GLA 250Built February 2014 to February 2017
- 2016-2017 Mercedes-Benz GLC300Built February 2014 to February 2017
Repair progress
3,329 of 307,629 vehicles in this recall had still not been repaired as of Q4 2018.
98% repaired — 300,012 of 307,629 reported
- Scrapped or exported
- 4,288
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
What could happen
If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
What gets fixed
MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017.
Timeline
- Vehicles builtFebruary 2014 to February 2017
- Recall reported to NHTSA23 February 2017
- Owners notified31 August 2017
- Latest repair reportQ4 2018 — 98% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 23 February 2017.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.
Official source
- Manufacturer's recall number
- 2017080002
- Recalling manufacturer
- Mercedes-Benz USA, LLC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.