- Vehicles
- 35,674
- Built between
- May 2015 – Jul 2016
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 25 August 2017
- Repaired
- 73%
- Unrepaired
- 8,108
Does this affect my vehicle?
This recall covers vehicles built between May 2015 and July 2016. If yours was built outside that window, it is not part of this recall.
- 2016 Mitsubishi OutlanderBuilt May 2015 to March 2016
- 2016 Mitsubishi Outlander SportBuilt January 2016 to July 2016
Repair progress
8,108 of 35,674 vehicles in this recall had still not been repaired as of Q4 2018.
73% repaired — 26,215 of 35,674 reported
- Owners not reachable
- 1,108
- Scrapped or exported
- 243
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2016 Outlander and Outlander Sport vehicles. The inside door latch mechanisms may not latch securely in high temperatures, allowing the doors to open while vehicle is in motion.
What could happen
If a door opens while the vehicle is being driven, it can increase the risk of injury.
What gets fixed
MMNA will notify owners, and dealers will replace the door latches, free of charge. The recall began August 25, 2017.
Timeline
- Vehicles builtMay 2015 to July 2016
- Recall reported to NHTSA6 April 2017
- Owners notified25 August 2017
- Latest repair reportQ4 2018 — 73% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 April 2017.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-17-002.
Official source
- Manufacturer's recall number
- SR-17-002
- Recalling manufacturer
- Mitsubishi Motors North America, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.