Thor Equipment: Labels

Thor is recalling about 90 vehicles over a problem with the equipment. If the front rim is replaced based on the incorrect label information, it can cause an unsafe driving condition, increasing the risk of a crash.

Campaign
17V238000
Manufacturer
Thor Motor Coach
Reported
10 April 2017
Vehicles
90
Built between
Oct 2016 – Mar 2017
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
2 June 2017
Repaired
52%
Unrepaired
43

Does this affect my vehicle?

This recall covers vehicles built between October 2016 and March 2017. If yours was built outside that window, it is not part of this recall.

  • 2017 Thor PalazzoBuilt October 2016 to March 2017

Repair progress

43 of 90 vehicles in this recall had still not been repaired as of Q3 2018.

52% repaired — 47 of 90 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Thor Motor Coach (TMC) is recalling certain 2017 Palazzo 36.1 and 36.3 motorhomes. The Federal certification label on these vehicles indicates an incorrect front tire rim size. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

What could happen

If the front rim is replaced based on the incorrect label information, it can cause an unsafe driving condition, increasing the risk of a crash.

What gets fixed

TMC will notify owners and will provide corrected replacement labels, free of charge. The recall began on June 2, 2017.

Timeline

  1. Vehicles builtOctober 2016 to March 2017
  2. Recall reported to NHTSA10 April 2017
  3. Owners notified2 June 2017
  4. Latest repair reportQ3 2018 — 52% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 10 April 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000133.

Official source

Manufacturer's recall number
RC000133
Recalling manufacturer
Thor Motor Coach
Safety standard
FMVSS 567
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand