- Vehicles
- 58,323
- Built between
- Aug 2015 – Jun 2016
- Models
- 15
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 29 September 2017
- Repaired
- 87%
- Unrepaired
- 7,846
Does this affect my vehicle?
This recall covers vehicles built between August 2015 and June 2016. If yours was built outside that window, it is not part of this recall.
- 2016 Mercedes-Benz AMG GLE43Built August 2015 to June 2016
- 2016 Mercedes-Benz AMG GLE63Built August 2015 to June 2016
- 2017 Mercedes-Benz AMG GLS63Built August 2015 to June 2016
- 2017 Mercedes-Benz E300Built August 2015 to June 2016
- 2016 Mercedes-Benz E400Built August 2015 to June 2016
- 2016-2017 Mercedes-Benz GL350Built August 2015 to June 2016
- 2016-2017 Mercedes-Benz GL450Built August 2015 to June 2016
- 2016-2017 Mercedes-Benz GL550Built August 2015 to June 2016
- 2016 Mercedes-Benz GL63Built August 2015 to June 2016
- 2016 Mercedes-Benz GLE300DBuilt August 2015 to June 2016
- 2016 Mercedes-Benz GLE350Built August 2015 to June 2016
- 2016 Mercedes-Benz GLE350DBuilt August 2015 to June 2016
- 2016 Mercedes-Benz GLE400Built August 2015 to June 2016
- 2016 Mercedes-Benz GLE550EBuilt August 2015 to June 2016
- 2016 Mercedes-Benz GLE63SBuilt August 2015 to June 2016
Repair progress
7,846 of 58,323 vehicles in this recall had still not been repaired as of Q4 2018.
87% repaired — 50,477 of 58,323 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
What could happen
If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
What gets fixed
MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available.
Timeline
- Vehicles builtAugust 2015 to June 2016
- Recall reported to NHTSA11 April 2017
- Owners notified29 September 2017
- Latest repair reportQ4 2018 — 87% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 11 April 2017.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MBUSA customer service at 1-800-367-6372.
Official source
- Manufacturer's recall number
- 2017050013
- Recalling manufacturer
- Mercedes-Benz USA, LLC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.