Mercedes-Benz Electrical System: Software

Mercedes-Benz is recalling about 1 vehicle over a problem with the electrical system. If the engine and fuel pump after not shut off after a crash, there would be an increased risk of a fire.

Campaign
17V247000
Manufacturer
Mercedes-Benz USA, LLC.
Reported
11 April 2017
Vehicles
1
Built between
Oct 2017 – Oct 2017
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
5 June 2017
Repaired
100%
Unrepaired
0

Does this affect my vehicle?

This recall covers vehicles built between October 2017 and October 2017. If yours was built outside that window, it is not part of this recall.

  • 2013 Mercedes-Benz R320Built October 2017 to October 2017

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q3 2018.

100% repaired — 1 of 1 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2013 R320 4MATIC CDI vehicle equipped with a six-cylinder diesel engine. In the event of a crash where the primary communication pathway between the air bag control unit and the engine control unit is damaged, the supplementary communication pathway may not shut off the engine or fuel pump.

What could happen

If the engine and fuel pump after not shut off after a crash, there would be an increased risk of a fire.

What gets fixed

MBUSA will notify the owner, and a dealer will update the engine control unit with new software, free of charge. The recall began by early June 2017.

Timeline

  1. Vehicles builtOctober 2017 to October 2017
  2. Recall reported to NHTSA11 April 2017
  3. Owners notified5 June 2017
  4. Latest repair reportQ3 2018 — 100% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 11 April 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact MBUSA customer service at1-800-367-6372.

Official source

Recalling manufacturer
Mercedes-Benz USA, LLC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand