- Vehicles
- 168
- Built between
- Jan 2013 – Dec 2014
- Models
- 6
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 19 May 2017
- Repaired
- 78%
- Unrepaired
- 37
Does this affect my vehicle?
This recall covers vehicles built between January 2013 and December 2014. If yours was built outside that window, it is not part of this recall.
- 2013 Mercedes-Benz AMG C63Built January 2013 to December 2014
- 2013-2014 Mercedes-Benz C250Built January 2013 to December 2014
- 2013-2014 Mercedes-Benz C300Built January 2013 to December 2014
- 2013 Mercedes-Benz C350Built January 2013 to December 2014
- 2013-2014 Mercedes-Benz GLK250Built January 2013 to December 2014
- 2013-2015 Mercedes-Benz GLK350Built January 2013 to December 2014
Repair progress
37 of 168 vehicles in this recall had still not been repaired as of Q3 2018.
78% repaired — 131 of 168 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insufficiently tightened, possibly resulting in a loss of steering.
What could happen
A loss of steering can increase the risk of a crash.
What gets fixed
MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017.
Timeline
- Vehicles builtJanuary 2013 to December 2014
- Recall reported to NHTSA12 April 2017
- Owners notified19 May 2017
- Latest repair reportQ3 2018 — 78% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 12 April 2017.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MBUSA customer service at 1-800-367-6372.
Official source
- Recalling manufacturer
- Mercedes-Benz USA, LLC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.