- Vehicles
- 413
- Built between
- Oct 2012 – May 2017
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 10 August 2017
- Repaired
- 32%
- Unrepaired
- 279
Does this affect my vehicle?
This recall covers vehicles built between October 2012 and May 2017. If yours was built outside that window, it is not part of this recall.
- 2017 Eldorado Amerivan 10Built October 2012 to May 2017
Repair progress
279 of 413 vehicles in this recall had still not been repaired as of Q4 2018.
32% repaired — 134 of 413 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
ElDorado Mobility (ElDorado Mobility) is recalling certain 2017 Amerivan 10" lowered-floor vehicles. The vehicles have left and right trailing arm mounts that may break.
What could happen
If the trailing arm mounts break, a loss of steering control may result, increasing the risk of a crash.
What gets fixed
ElDorado Mobility will notify owners, and dealers will install reinforced trailing arm mounts, free of charge. The recall began on August 10, 2017.
Timeline
- Vehicles builtOctober 2012 to May 2017
- Recall reported to NHTSA25 May 2017
- Owners notified10 August 2017
- Latest repair reportQ4 2018 — 32% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 25 May 2017.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact ElDorado Mobility customer service at 1-866-392-6300.
Official source
- Recalling manufacturer
- Eldorado Mobility
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.