BMW Structure: Frame and Members

BMW is recalling about 3,368 vehicles over a problem with the structure. If the right-side pivot pin loosens, the handling and stability of the motorcycle may be affected, increase the risk of a crash.

Campaign
17V502000
Manufacturer
BMW of North America, LLC
Reported
14 August 2017
Vehicles
3,368
Built between
Nov 2013 – Jul 2017
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
16 October 2017
Repaired
57%
Unrepaired
1,445

Does this affect my vehicle?

This recall covers vehicles built between November 2013 and July 2017. If yours was built outside that window, it is not part of this recall.

  • 2014-2017 BMW R Nine TBuilt November 2013 to July 2017

Repair progress

1,445 of 3,368 vehicles in this recall had still not been repaired as of Q1 2019.

57% repaired — 1,923 of 3,368 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

BMW of North America, LLC (BMW) is recalling certain 2014-2017 R NINE T motorcycles. The bolts that connect the right-side swingarm pivot pin to the frame may loosen.

What could happen

If the right-side pivot pin loosens, the handling and stability of the motorcycle may be affected, increase the risk of a crash.

What gets fixed

BMW will notify owners, and dealers will remove the pivot pin bolts, clean, and re-install them with the proper torque after applying a thread locking adhesive, free of charge. The recall began October 16, 2017.

Timeline

  1. Vehicles builtNovember 2013 to July 2017
  2. Recall reported to NHTSA14 August 2017
  3. Owners notified16 October 2017
  4. Latest repair reportQ1 2019 — 57% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 August 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact BMW customer service at 1-800-525-7417 or by email at CustomerRelations@bmwmotorcycles.com.

Official source

Recalling manufacturer
BMW of North America, LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand