Mercedes-Benz Structure: Frame and Members

Mercedes-Benz is recalling about 366 vehicles over a problem with the structure. Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.

Campaign
25V725000
Manufacturer
Daimler Vans USA, LLC
Reported
24 October 2025
Vehicles
366
Built between
Jul 2023 – Feb 2024
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
17 December 2025
Repaired
41%
Unrepaired
216

Does this affect my vehicle?

This recall covers vehicles built between July 2023 and February 2024. If yours was built outside that window, it is not part of this recall.

  • 2023-2024 Mercedes-Benz Sprinter 2500Built July 2023 to February 2024

Repair progress

216 of 366 vehicles in this recall had still not been repaired as of Q2 2026.

41% repaired — 150 of 366 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.

What could happen

Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.

What gets fixed

Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025.

Parts involved

  • Longitudinal MemberA9073117500Longitudinal Member

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Vehicles builtJuly 2023 to February 2024
  2. Recall reported to NHTSA24 October 2025
  3. Owners notified17 December 2025
  4. Latest repair reportQ2 2026 — 41% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 24 October 2025.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.

Official source

Manufacturer's recall number
VS3RASCHW
Recalling manufacturer
Daimler Vans USA, LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand