- Vehicles
- 161
- Built between
- Apr 2017 – Jul 2017
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 18 August 2017
- Repaired
- 88%
- Unrepaired
- 8
Does this affect my vehicle?
This recall covers vehicles built between April 2017 and July 2017. If yours was built outside that window, it is not part of this recall.
- 2018 Crossroads CameoBuilt May 2017 to July 2017
- 2018 Crossroads RedwoodBuilt April 2017 to July 2017
Repair progress
8 of 161 vehicles in this recall had still not been repaired as of Q4 2018.
88% repaired — 142 of 161 reported
- Scrapped or exported
- 11
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Redwood and Cameo recreational trailers. The propane manifold under the kitchen slide may contact the floor potentially causing damage to the propane line.
What could happen
The damaged line may leak propane increasing the risk of a fire.
What gets fixed
Keystone will notify owners, and dealers will reposition the propane manifold, and remove the metal trim along the main floor for extra clearance, free of charge. The recall began on August 18, 2017.
Timeline
- Vehicles builtApril 2017 to July 2017
- Recall reported to NHTSA14 August 2017
- Owners notified18 August 2017
- Latest repair reportQ4 2018 — 88% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 August 2017.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Crossroads customer service at 1-855-226-7496. Keystone's number for this recall is 17-296.
Official source
- Manufacturer's recall number
- 17-296
- Recalling manufacturer
- Keystone RV Company
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.