- Vehicles
- 195
- Built between
- Not published
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 1 September 2017
- Repaired
- 42%
- Unrepaired
- 112
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2016-2018 Hymer Aktiv
Repair progress
112 of 195 vehicles in this recall had still not been repaired as of Q4 2018.
42% repaired — 82 of 195 reported
- Scrapped or exported
- 1
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2016-2018 Hymer Aktiv recreational vehicles, built on RAM Promaster chassis and equipped with a Continental kit (CK). The exhaust pipe may melt the rear bumper cover and the vehicle wiring in that area.
What could happen
The exhaust heat can melt the taillight wiring, causing the tail light not to function, increasing the risk of a crash. Additionally, the exhaust heat can burn anyone that contacts the bumper cover immediately after the vehicle has been operated.
What gets fixed
Erwin Hymer has notified owners, and dealers will install a new tailpipe that redirects the exhaust down, away from the bumper area, free of charge. The recall began on September 1, 2017.
Timeline
- Recall reported to NHTSA30 August 2017
- Owners notified1 September 2017
- Latest repair reportQ4 2018 — 42% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 30 August 2017.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Erwin Hymer customer service at 1-844-464-3735.
Official source
- Recalling manufacturer
- Erwin Hymer Group North America, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.