Thor Motor Coach Electrical System

Thor Motor Coach is recalling about 124 vehicles over a problem with the electrical system. The transfer switch may overheat, increasing the risk of a fire.

Campaign
17V544000
Manufacturer
Thor Motor Coach
Reported
31 August 2017
Vehicles
124
Built between
Sep 2009 – Jun 2010
Models
3
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
7 September 2017
Repaired
23%
Unrepaired
96

Does this affect my vehicle?

This recall covers vehicles built between September 2009 and June 2010. If yours was built outside that window, it is not part of this recall.

  • 2010-2011 Thor Motor Coach HurricaneBuilt September 2009 to June 2010
  • 2011 Thor Motor Coach SerranoBuilt September 2009 to June 2010
  • 2011 Thor Motor Coach WindsportBuilt September 2009 to June 2010

Repair progress

96 of 124 vehicles in this recall had still not been repaired as of Q4 2018.

23% repaired — 28 of 124 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Thor Motor Coach (TMC) is recalling certain 2010-2011 Hurricane, and 2011 Serrano and Windsport motorhomes. The affected vehicles are wired to be powered by a generator and are equipped with an Iota ITS-50R transfer switch that may fail when exposed to elevated electrical loads and used in higher temperatures.

What could happen

The transfer switch may overheat, increasing the risk of a fire.

What gets fixed

TMC will notify owners, and dealers will replace the Iota ITS-50R transfer switch with a transfer switch from another manufacturer, free of charge. The recall began on September 7, 2017.

Timeline

  1. Vehicles builtSeptember 2009 to June 2010
  2. Recall reported to NHTSA31 August 2017
  3. Owners notified7 September 2017
  4. Latest repair reportQ4 2018 — 23% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 31 August 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact TMC customer service at 1-877-500-1020. Thor's number for this recall is RC000145.

Official source

Manufacturer's recall number
RC000145
Recalling manufacturer
Thor Motor Coach
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand