Highland Ridge Fw Structure: Frame and Members

Highland Ridge Fw is recalling about 118 vehicles over a problem with the structure. The lower rated safety chains may fail if the trailer detaches from the tow vehicle, increasing the risk of a crash.

Campaign
17V697000
Manufacturer
Highland Ridge RV
Reported
3 November 2017
Vehicles
118
Built between
Aug 2017 – Oct 2017
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
4 December 2017
Repaired
64%
Unrepaired
42

Does this affect my vehicle?

This recall covers vehicles built between August 2017 and October 2017. If yours was built outside that window, it is not part of this recall.

  • 2018 Highland Ridge Fw LightBuilt August 2017 to October 2017

Repair progress

42 of 118 vehicles in this recall had still not been repaired as of Q3 2019.

64% repaired — 76 of 118 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Highland Ridge RV (Highland Ridge) is recalling certain 2018 Light recreational trailers, models 312BHTS and 275RLS. The safety chains on these vehicles may be rated for a Gross Vehicle Weight Rating (GVWR) of 7,600 lbs, however the trailer has a GVWR of 11,700 lbs.

What could happen

The lower rated safety chains may fail if the trailer detaches from the tow vehicle, increasing the risk of a crash.

What gets fixed

Highland Ridge will notify owners, and dealers will replace the 7,600 lb chains with 11,700 lb chains, free of charge. The recall began on December 4, 2017.

Timeline

  1. Vehicles builtAugust 2017 to October 2017
  2. Recall reported to NHTSA3 November 2017
  3. Owners notified4 December 2017
  4. Latest repair reportQ3 2019 — 64% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 3 November 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Highland Ridge customer service at 1-260-768-7771. Highland Ridge's number for this recall is 9904364.

Official source

Manufacturer's recall number
9904364
Recalling manufacturer
Highland Ridge RV
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand