Mercedes-Benz Latches/Locks/Linkages: Latch

Mercedes-Benz is recalling about 8,700 vehicles over a problem with the latches/locks/linkages. If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.

Campaign
17V816000
Manufacturer
Mercedes-Benz USA, LLC.
Reported
18 December 2017
Vehicles
8,700
Built between
Jan 2017 – Aug 2017
Models
19
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
9 March 2018
Repaired
93%
Unrepaired
643

Does this affect my vehicle?

This recall covers vehicles built between January 2017 and August 2017. If yours was built outside that window, it is not part of this recall.

  • 2017 Mercedes-Benz AMG GLE43Built January 2017 to August 2017
  • 2017 Mercedes-Benz AMG GLE63Built January 2017 to August 2017
  • 2017 Mercedes-Benz AMG GLS63Built January 2017 to August 2017
  • 2017 Mercedes-Benz GLE350Built January 2017 to August 2017
  • 2017 Mercedes-Benz GLE400Built January 2017 to August 2017
  • 2017 Mercedes-Benz GLE550EBuilt January 2017 to August 2017
  • 2017 Mercedes-Benz GLE63SBuilt January 2017 to August 2017
  • 2018 Mercedes-Benz GLS 550Built January 2017 to August 2017
  • 2017 Mercedes-Benz GLS450Built January 2017 to August 2017
  • 2017 Mercedes-Benz GLS550Built January 2017 to August 2017
  • 2018 Mercedes-Benz S 450Built January 2017 to August 2017
  • 2017 Mercedes-Benz S550Built January 2017 to August 2017
  • 2017 Mercedes-Benz S550 4MATICBuilt January 2017 to August 2017
  • 2017 Mercedes-Benz S550EBuilt January 2017 to August 2017
  • 2017 Mercedes-Benz S600Built January 2017 to August 2017
  • 2017-2018 Mercedes-Benz S63Built January 2017 to August 2017
  • 2017 Mercedes-Benz S65 AMGBuilt January 2017 to August 2017
  • 2017 Mercedes-Maybach S550Built January 2017 to August 2017
  • 2017 Mercedes-Maybach S600Built January 2017 to August 2017

Repair progress

643 of 8,700 vehicles in this recall had still not been repaired as of Q2 2019.

93% repaired — 8,057 of 8,700 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

What could happen

If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.

What gets fixed

MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018.

Timeline

  1. Vehicles builtJanuary 2017 to August 2017
  2. Recall reported to NHTSA18 December 2017
  3. Owners notified9 March 2018
  4. Latest repair reportQ2 2019 — 93% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 18 December 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact MBUSA customer service at 1-877-496-3691.

Official source

Manufacturer's recall number
2018010009
Recalling manufacturer
Mercedes-Benz USA, LLC.
Safety standard
FMVSS 206
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand