Dorman Equipment: Air Conditioner

Dorman is recalling about 305 vehicles over a problem with the equipment. If the bracket cracks and fails, the vehicle may lose power steering assist, increasing the risk of a crash.

Campaign
18E004000
Manufacturer
Dorman Products, Inc.
Reported
16 January 2018
Vehicles
305
Built between
Mar 2017 – Nov 2017
Models
2
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
9 March 2018
Repaired
32%
Unrepaired
207

Does this affect my vehicle?

This recall covers vehicles built between March 2017 and November 2017. If yours was built outside that window, it is not part of this recall.

  • Dorman A/C Bypass Pulley BracketBuilt March 2017 to November 2017
  • Solutions A/C Bypass Pulley BracketBuilt March 2017 to November 2017

Repair progress

207 of 305 vehicles in this recall had still not been repaired as of Q2 2019.

32% repaired — 98 of 305 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Dorman Products, Inc. (Dorman) is recalling certain Dorman A/C Bypass Pulley Brackets, part number 34283, and Solutions A/C Bypass Pulley Brackets, part number 660-2001-1. These brackets may crack under certain loading conditions.

What could happen

If the bracket cracks and fails, the vehicle may lose power steering assist, increasing the risk of a crash.

What gets fixed

Dorman will replace the A/C Bypass Pulley free of charge. The recall began on March 9, 2018.

Timeline

  1. Vehicles builtMarch 2017 to November 2017
  2. Recall reported to NHTSA16 January 2018
  3. Owners notified9 March 2018
  4. Latest repair reportQ2 2019 — 32% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 16 January 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Dorman customer service at 1-800-523-2492.

Official source

Recalling manufacturer
Dorman Products, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand