Dorman Suspension: Control Arm

Dorman is recalling about 4,025 vehicles over a problem with the suspension. Loss of steering ability can increase the risk of a crash.

Campaign
18E037000
Manufacturer
Dorman Products, Inc.
Reported
31 May 2018
Vehicles
4,025
Built between
Sep 2015 – Feb 2018
Models
1
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
15 August 2018
Repaired
13%
Unrepaired
3,516

Does this affect my vehicle?

This recall covers vehicles built between September 2015 and February 2018. If yours was built outside that window, it is not part of this recall.

  • Dorman Control ARMBuilt September 2015 to February 2018

Repair progress

3,516 of 4,025 vehicles in this recall had still not been repaired as of Q4 2019.

13% repaired — 509 of 4,025 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Dorman Products, Inc. (Dorman) is recalling certain Dorman control arms, part numbers 521-898, 521-897, CA14583 and CA14584. These control arms may have a ball stud that can pull through the steering knuckle causing a partial loss of steering.

What could happen

Loss of steering ability can increase the risk of a crash.

What gets fixed

Dorman will notify owners, and dealers will replace the ball stud with a new ball stud nut, free of charge. The recall began August 15, 2018.

Timeline

  1. Vehicles builtSeptember 2015 to February 2018
  2. Recall reported to NHTSA31 May 2018
  3. Owners notified15 August 2018
  4. Latest repair reportQ4 2019 — 13% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 31 May 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Dorman customer service at 1-800-523-2492. Dorman's number for this recall is CA0518XXXX.

Official source

Manufacturer's recall number
CA0518XXXX
Recalling manufacturer
Dorman Products, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand