VCAN Equipment: Helmets

Vcan is recalling about 4,314 vehicles over a problem with the equipment. A helmet that does not remain secured to the rider's head will not adequately protect the wearer in the event of a crash, increasing the risk of injury.

Campaign
18E074000
Manufacturer
H&H Sports Protection
Reported
1 August 2018
Vehicles
4,314
Built between
Sep 2017 – Sep 2017
Models
1
Recall type
Equipment
Initiated by
NHTSA compliance test
Owners notified
7 August 2018
Repaired
57%
Unrepaired
1,855

Does this affect my vehicle?

This recall covers vehicles built between September 2017 and September 2017. If yours was built outside that window, it is not part of this recall.

  • VCAN V531Built September 2017 to September 2017

Repair progress

1,855 of 4,314 vehicles in this recall had still not been repaired as of Q4 2019.

57% repaired — 2,459 of 4,314 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

H&H Sports Protection (H&H Sports) is recalling certain VCAN V531 motorcycle helmets in sizes XS, S, M, L, XL, and XXL. The helmet straps may not be properly sewn and, as a result, the helmets may not stay secured to the rider's head in the event of a crash. Additionally, the labels have an incorrect manufacturer's name. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 218, "Motorcycle Helmets."

What could happen

A helmet that does not remain secured to the rider's head will not adequately protect the wearer in the event of a crash, increasing the risk of injury.

What gets fixed

The affected helmets were sold through Amazon. H&H Sports will notify the owners, and instruct them to return the helmets to Amazon. A complete refund of the purchase price and shipping costs will be provided free of charge. The recall began August 7, 2018.

Timeline

  1. Vehicles builtSeptember 2017 to September 2017
  2. Recall reported to NHTSA1 August 2018
  3. Owners notified7 August 2018
  4. Latest repair reportQ4 2019 — 57% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 1 August 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Amazon customer service at 1-888-280-4331 or H&H Sports customer service at 1-626-444-0107 or by email at V531Recall@HHsportsprotection.com. .

Official source

Recalling manufacturer
H&H Sports Protection
Safety standard
FMVSS 218
Recall initiated by
OVSC

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand