- Vehicles
- 3,877
- Built between
- Apr 2017 – Nov 2017
- Models
- 1
- Recall type
- Equipment
- Initiated by
- Manufacturer
- Owners notified
- 25 September 2018
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between April 2017 and November 2017. If yours was built outside that window, it is not part of this recall.
- Ustart Energy Storage ModuleBuilt April 2017 to November 2017
What the defect is
Ioxus Corporation (Ioxus) is recalling certain uStart energy storage modules, part number UST12V1100G31-ISA. The overlay seal may delaminate over time, allowing moisture to enter.
What could happen
If moisture enters the storage module, it can cause an electrical short, increasing the risk of a fire.
What gets fixed
Ioxus will work with vehicle manufacturers and provide an improved uStart energy module storage units, free of charge. The recall began September 25, 2018.
Timeline
- Vehicles builtApril 2017 to November 2017
- Recall reported to NHTSA25 September 2018
- Owners notified25 September 2018
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 25 September 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Ioxus customer service at 1-877-751-4222. This recall is superseded by 19E-078.
Official source
- Recalling manufacturer
- Ioxus Corporation
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.NHTSA is missing critical, required information for this safety recall. This information must be supplied through the NHTSA Recalls Portal within 5 working days of confirming its accuracy:- A description of the basis for your company's determination of the recall population (49 CFR 573.6 (c)(2)).- A description of how the products to be recalled differ from similar products that are not included in the recall (49 CFR 573.6 (c)(2)).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.