Dexter Power Train: Axle Hubs

Dexter is recalling about 1,677 vehicles over a problem with the power train. If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.

Campaign
18E100000
Manufacturer
Dexter Axle Company
Reported
7 November 2018
Vehicles
1,677
Built between
Sep 2018 – Sep 2018
Models
4
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
9 November 2018
Repaired
49%
Unrepaired
849

Does this affect my vehicle?

This recall covers vehicles built between September 2018 and September 2018. If yours was built outside that window, it is not part of this recall.

  • Dexter D28H Trailer AxleBuilt September 2018 to September 2018
  • Dexter D35 Trailer AxleBuilt September 2018 to September 2018
  • Dexter D40 Trailer AxleBuilt September 2018 to September 2018
  • Dexter D44 Trailer AxleBuilt September 2018 to September 2018

Repair progress

849 of 1,677 vehicles in this recall had still not been repaired as of Q3 2020.

49% repaired — 828 of 1,677 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Dexter Axle Company (Dexter) is recalling certain D28H, D35, D40, and D44 trailer axles. The inner hub bearings may not have been sufficiently greased, which can cause the bearings to overheat and fail.

What could happen

If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.

What gets fixed

Dexter will notify owners, and dealers will remove the hubs, repack the bearings and reinstall the hubs, free of charge. The recall began November 9, 2018.

Timeline

  1. Vehicles builtSeptember 2018 to September 2018
  2. Recall reported to NHTSA7 November 2018
  3. Owners notified9 November 2018
  4. Latest repair reportQ3 2020 — 49% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 7 November 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Dexter customer service at 1-574-295-7888.

Official source

Recalling manufacturer
Dexter Axle Company
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand