Dexter Suspension: Multiple Axle

Dexter is recalling about 882 vehicles over a problem with the suspension. The ungreased axle bearings may result in a wheel locking up, affecting the vehicle handling and increasing the risk of crash.

Campaign
19E023000
Manufacturer
Dexter Axle Company
Reported
7 March 2019
Vehicles
882
Built between
Nov 2018 – Feb 2019
Models
2
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
22 March 2019
Repaired
95%
Unrepaired
43

Does this affect my vehicle?

This recall covers vehicles built between November 2018 and February 2019. If yours was built outside that window, it is not part of this recall.

  • Dexter 13 Trailer AxleBuilt November 2018 to February 2019
  • Dexter 14 Trailer AxleBuilt November 2018 to February 2019

Repair progress

43 of 882 vehicles in this recall had still not been repaired as of Q4 2020.

95% repaired — 839 of 882 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Dexter Axle Company (Dexter Axle) is recalling certain #13, #13D, #13G, #13T, #14, and #14T axles. The axles may lack the proper amount of grease on the inner and outer bearings in the hubs.

What could happen

The ungreased axle bearings may result in a wheel locking up, affecting the vehicle handling and increasing the risk of crash.

What gets fixed

Dexter has notify the trailer manufacturers that purchased the axles, and dealers will properly grease and reinstall the components or replace the components as necessary, free of charge. The recall began March 22, 2019.

Timeline

  1. Vehicles builtNovember 2018 to February 2019
  2. Recall reported to NHTSA7 March 2019
  3. Owners notified22 March 2019
  4. Latest repair reportQ4 2020 — 95% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 7 March 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Dexter Axle customer service at 1-574-295-7888.

Official source

Recalling manufacturer
Dexter Axle Company
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand