Honda Electrical System: Software

Honda is recalling about 471 vehicles over a problem with the electrical system. A loss of power can increase the risk of a crash.

Campaign
18V068000
Manufacturer
Honda (American Honda Motor Co.)
Reported
25 January 2018
Vehicles
471
Built between
Nov 2016 – Jul 2017
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
28 February 2018
Repaired
100%
Unrepaired
0

Does this affect my vehicle?

This recall covers vehicles built between November 2016 and July 2017. If yours was built outside that window, it is not part of this recall.

  • 2017 Honda Clarity Fuel CellBuilt November 2016 to July 2017

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q2 2019.

100% repaired — 469 of 471 reported

Scrapped or exported
2

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Honda (American Honda Motor Co.) is recalling certain 2017 Clarity Fuel Cell vehicles. The fuel cell control unit (FC-ECU) may misinterpret a small cell voltage drop, causing the vehicle to have reduced, or a complete loss of, power.

What could happen

A loss of power can increase the risk of a crash.

What gets fixed

Honda will notify owners, and dealers will install a software update, free of charge. The recall began February 28, 2018.

Timeline

  1. Vehicles builtNovember 2016 to July 2017
  2. Recall reported to NHTSA25 January 2018
  3. Owners notified28 February 2018
  4. Latest repair reportQ2 2019 — 100% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 25 January 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R0L.

Official source

Manufacturer's recall number
R0L
Recalling manufacturer
Honda (American Honda Motor Co.)
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand