- Vehicles
- 24
- Built between
- Feb 2013 – Apr 2013
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 6 March 2018
- Repaired
- 29%
- Unrepaired
- 17
Does this affect my vehicle?
This recall covers vehicles built between February 2013 and April 2013. If yours was built outside that window, it is not part of this recall.
- 2013 Nova Bus LFSBuilt February 2013 to April 2013
Repair progress
17 of 24 vehicles in this recall had still not been repaired as of Q3 2019.
29% repaired — 7 of 24 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Nova Bus (Nova) is recalling certain 2013 LFS transit buses equipped with transmission oil coolers. In the event of a transmission oil cooler failure, transmission fluid may mix with coolant that circulates through the passenger compartment heating system. Exposure to transmission fluid may degrade the PEX connectors of the heating system, resulting in hot coolant leaking into the passenger area.
What could happen
Leaking coolant could come into contact with passengers, increasing their risk of injury.
What gets fixed
Nova will notify owners, and dealers will replace the PEX fittings with brass fittings, free of charge. The recall began on March 6, 2018.
Timeline
- Vehicles builtFebruary 2013 to April 2013
- Recall reported to NHTSA17 February 2018
- Owners notified6 March 2018
- Latest repair reportQ3 2019 — 29% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 17 February 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4226.
Official source
- Manufacturer's recall number
- CR4225
- Recalling manufacturer
- Nova Bus
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.