- Vehicles
- 2,958
- Built between
- Sep 2017 – Mar 2018
- Models
- 6
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 23 April 2018
- Repaired
- 70%
- Unrepaired
- 595
Does this affect my vehicle?
This recall covers vehicles built between September 2017 and March 2018. If yours was built outside that window, it is not part of this recall.
- 2018 Crossroads ZingerBuilt December 2017 to January 2018
- 2018 Dutchmen Aspen TrailBuilt September 2017 to January 2018
- 2018 Dutchmen ColemanBuilt September 2017 to February 2018
- 2018 Keystone HideoutBuilt February 2018 to February 2018
- 2018 Keystone PassportBuilt October 2017 to October 2017
- 2018 Keystone SummerlandBuilt December 2017 to March 2018
Repair progress
595 of 2,958 vehicles in this recall had still not been repaired as of Q3 2019.
70% repaired — 2,077 of 2,958 reported
- Owners not reachable
- 27
- Scrapped or exported
- 259
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Keystone RV Company (Keystone) is recalling certain 2018 Keystone Passport, Summerland and Hideout, Dutchmen Aspen Trail and Coleman, and Crossroads Zinger recreational trailers. These vehicles are equipped with Norcold N306 mini refrigerators that may have a loose or missing propane gas valve test port screw.
What could happen
The loose or missing propane gas port screw can allow propane gas to leak when the refrigerator is used in 'gas' mode, increasing the risk of a fire.
What gets fixed
Keystone will notify owners, and dealers will install and tighten the gas valve port screw, as necessary, free of charge. The recall began on April 23, 2018.
Timeline
- Vehicles builtSeptember 2017 to March 2018
- Recall reported to NHTSA2 March 2018
- Owners notified23 April 2018
- Latest repair reportQ3 2019 — 70% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 2 March 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-315.
Official source
- Manufacturer's recall number
- 18-315
- Recalling manufacturer
- Keystone RV Company
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.