- Vehicles
- 979
- Built between
- Jan 2017 – Mar 2018
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 22 March 2018
- Repaired
- 100%
- Unrepaired
- 0
Does this affect my vehicle?
This recall covers vehicles built between January 2017 and March 2018. If yours was built outside that window, it is not part of this recall.
- 2017 New Flyer XDE35Built March 2017 to August 2017
- 2016-2018 New Flyer XDE40Built January 2017 to December 2017
- 2016-2018 New Flyer XDE60Built January 2017 to March 2018
Repair progress
The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q2 2019.
100% repaired — 979 of 979 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
New Flyer of America Inc. (New Flyer) is recalling certain 2016-2018 XDE40 and XDE60 and 2017 XDE35 Heavy Duty Urban Transit buses. The plastic end-caps of the drive shaft slip yoke may crack and fail.
What could happen
Failure of the drive shaft end-caps would result in a loss of drive power, increasing the risk of a crash.
What gets fixed
New Flyer will notify owners, and dealers will inspect the drive shaft slip yoke, replacing any drive shaft that has plastic end-caps on the slip yoke, free of charge. The recall began on March 22, 2018.
Timeline
- Vehicles builtJanuary 2017 to March 2018
- Recall reported to NHTSA7 March 2018
- Owners notified22 March 2018
- Latest repair reportQ2 2019 — 100% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 7 March 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R18-002.
Official source
- Manufacturer's recall number
- R18-002
- Recalling manufacturer
- New Flyer of America Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.