- Vehicles
- 3,088
- Built between
- Apr 2017 – Aug 2017
- Models
- 5
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 8 June 2018
- Repaired
- 93%
- Unrepaired
- 212
Does this affect my vehicle?
This recall covers vehicles built between April 2017 and August 2017. If yours was built outside that window, it is not part of this recall.
- 2017-2018 Mercedes-Benz AMG C43Built April 2017 to August 2017
- 2017 Mercedes-Benz AMG C63Built April 2017 to August 2017
- 2017-2018 Mercedes-Benz AMG C63SBuilt April 2017 to August 2017
- 2017-2018 Mercedes-Benz C 300Built April 2017 to August 2017
- 2018 Mercedes-Benz E 400Built April 2017 to August 2017
Repair progress
212 of 3,088 vehicles in this recall had still not been repaired as of Q3 2019.
93% repaired — 2,876 of 3,088 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 C43 AMG 4Matic Coupe, C300 Coupe, C300 4Matic Coupe, C300 4Matic Cabriolet, C300 Cabriolet, C43 AMG 4Matic Cabriolet and C63S AMG Cabriolet, 2017 C63 AMG Cabriolet, C63S AMG Coupe and C63 AMG Coupe, 2018 E400 Coupe and E400 4Matic Coupe vehicles. The seatbacks of the front seats may not properly lock on the right side of the seat.
What could happen
If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.
What gets fixed
MBUSA will notify owners, and dealers will inspect the locking of the seatbacks, replacing the seatbacks lock, as necessary, free of charge. The recall is expected to begin May 25, 2018.
Timeline
- Vehicles builtApril 2017 to August 2017
- Recall reported to NHTSA29 March 2018
- Owners notified8 June 2018
- Latest repair reportQ3 2019 — 93% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 29 March 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018040007.
Official source
- Manufacturer's recall number
- 2018040007
- Recalling manufacturer
- Mercedes-Benz USA, LLC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.