Glaval Bus Power Train: Automatic Transmission

Glaval Bus is recalling about 3 vehicles over a problem with the power train. If the gear shift cable clip becomes unseated or dislodged, the gear shift lever position may indicate that the transmission is in 'Park' when it may be in a different gear.

Campaign
18V269000
Manufacturer
Forest River, Inc.
Reported
27 April 2018
Vehicles
3
Built between
Feb 2018 – Mar 2018
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
4 May 2018
Repaired
100%
Unrepaired
0

Does this affect my vehicle?

This recall covers vehicles built between February 2018 and March 2018. If yours was built outside that window, it is not part of this recall.

  • 2018 Glaval Bus Concorde IIBuilt February 2018 to February 2018
  • 2018 Starcraft Bus XLTBuilt March 2018 to March 2018

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q3 2018.

100% repaired — 3 of 3 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Forest River, Inc. (Forest River) is recalling certain 2018 Glaval Bus Concorde II and Starcraft Bus XLT transit buses. The gear shift cable clip may not be properly seated, allowing the transmission to be in a different gear than indicated by the gear shift lever position.

What could happen

If the gear shift cable clip becomes unseated or dislodged, the gear shift lever position may indicate that the transmission is in 'Park' when it may be in a different gear. Additionally, despite selecting 'Park', if the parking brake is not applied before the vehicle is exited, the vehicle may roll. Either scenario increases the risk of a crash.

What gets fixed

Forest River has notified owners, and Ford dealers will inspect the shift cable locking clip and properly seat it, if necessary, free of charge. The recall began June 4, 2018.

Timeline

  1. Vehicles builtFebruary 2018 to March 2018
  2. Recall reported to NHTSA27 April 2018
  3. Owners notified4 May 2018
  4. Latest repair reportQ3 2018 — 100% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 27 April 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Glaval customer service at 1-800-445-2825, Starcraft customer service at 1-800-348-7440, or Ford customer service at 1-866-906-9811. Forest River's number for this recall is 3505-0713.

Official source

Manufacturer's recall number
3505-0713
Recalling manufacturer
Forest River, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand