- Vehicles
- 252
- Built between
- Oct 2010 – Jul 2016
- Models
- 8
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 29 November 2018
- Repaired
- 78%
- Unrepaired
- 53
Does this affect my vehicle?
This recall covers vehicles built between October 2010 and July 2016. If yours was built outside that window, it is not part of this recall.
- 2012-2016 Volkswagen CCBuilt March 2011 to November 2015
- 2015-2016 Volkswagen E-GolfBuilt May 2014 to October 2015
- 2012-2016 Volkswagen EOSBuilt February 2011 to April 2015
- 2011-2016 Volkswagen GolfBuilt March 2011 to October 2015
- 2011-2013 Volkswagen GTIBuilt February 2011 to April 2013
- 2012 Volkswagen PassatBuilt April 2011 to April 2011
- 2012-2015, 2017 Volkswagen TiguanBuilt February 2011 to July 2016
- 2011-2015 Volkswagen TouaregBuilt October 2010 to November 2014
Repair progress
53 of 252 vehicles in this recall had still not been repaired as of Q1 2020.
78% repaired — 196 of 252 reported
- Owners not reachable
- 2
- Scrapped or exported
- 1
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
What could happen
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
What gets fixed
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018.
Timeline
- Vehicles builtOctober 2010 to July 2016
- Recall reported to NHTSA16 May 2018
- Owners notified29 November 2018
- Latest repair reportQ1 2020 — 78% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 16 May 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Volkswagen customer service at 1-800-893-5298.
Official source
- Manufacturer's recall number
- 01C5/01C6
- Recalling manufacturer
- Volkswagen Group of America, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.