- Vehicles
- 240,242
- Built between
- Jun 2016 – Apr 2018
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 9 July 2018
- Repaired
- 91%
- Unrepaired
- 20,041
Does this affect my vehicle?
This recall covers vehicles built between June 2016 and April 2018. If yours was built outside that window, it is not part of this recall.
- 2017-2018 Chrysler PacificaBuilt June 2016 to April 2018
Repair progress
20,041 of 240,242 vehicles in this recall had still not been repaired as of Q4 2019.
91% repaired — 217,939 of 240,242 reported
- Owners not reachable
- 1,056
- Scrapped or exported
- 1,206
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
What could happen
If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
What gets fixed
Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018.
Timeline
- Vehicles builtJune 2016 to April 2018
- Recall reported to NHTSA14 June 2018
- Owners notified9 July 2018
- Latest repair reportQ4 2019 — 91% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 June 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Official source
- Manufacturer's recall number
- U50
- Recalling manufacturer
- Chrysler (FCA US LLC)
- Safety standard
- FMVSS 114
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.