- Vehicles
- 2,376
- Built between
- Oct 2016 – May 2018
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 21 September 2018
- Repaired
- 63%
- Unrepaired
- 876
Does this affect my vehicle?
This recall covers vehicles built between October 2016 and May 2018. If yours was built outside that window, it is not part of this recall.
- 2018 BMW G310 GSBuilt November 2017 to May 2018
- 2017-2018 BMW G310RBuilt October 2016 to May 2018
Repair progress
876 of 2,376 vehicles in this recall had still not been repaired as of Q4 2019.
63% repaired — 1,500 of 2,376 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
BMW of North America, LLC (BMW) is recalling certain 2017-2018 BMW G310R and 2018 BMW G310GS motorcycles. Over time, repeated use and loading of the side stand could cause damage to the side stand and the motorcycle's frame.
What could happen
Damage to the side stand and/or frame may result in the motorcycle unexpectedly falling over while it is stationary, increasing the risk of injury.
What gets fixed
BMW will notify owners, and dealers will inspect the frame, installing a reinforcement plate and new side stand, or the frame will be replaced if necessary, free of charge. The recall began on September 21, 2018.
Timeline
- Vehicles builtOctober 2016 to May 2018
- Recall reported to NHTSA15 June 2018
- Owners notified21 September 2018
- Latest repair reportQ4 2019 — 63% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 15 June 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact BMW customer service at 1-800-525-7417.
Official source
- Recalling manufacturer
- BMW of North America, LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.