- Vehicles
- 10,826
- Built between
- May 2016 – Oct 2017
- Models
- 4
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 21 September 2018
- Repaired
- 93%
- Unrepaired
- 728
Does this affect my vehicle?
This recall covers vehicles built between May 2016 and October 2017. If yours was built outside that window, it is not part of this recall.
- 2017-2018 Mercedes-Benz AMG C43Built May 2016 to October 2017
- 2017-2018 Mercedes-Benz AMG C63Built May 2016 to October 2017
- 2017-2018 Mercedes-Benz AMG C63SBuilt May 2016 to October 2017
- 2017-2018 Mercedes-Benz C 300Built May 2016 to October 2017
Repair progress
728 of 10,826 vehicles in this recall had still not been repaired as of Q4 2019.
93% repaired — 10,098 of 10,826 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 Mercedes C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63S AMG Cabriolet, and C63 AMG Cabriolet vehicles. Due to a bonding issue introduced in the production process, the rear beltline trim may separate from the vehicle.
What could happen
If the beltline trim were to separate from the vehicle while driving, it could become a road hazard, increasing the risk of a crash.
What gets fixed
MBUSA will notify owners, and dealers will inspect the rear beltline trim and replace the trim if necessary, free of charge. The recall began on September 21, 2018.
Timeline
- Vehicles builtMay 2016 to October 2017
- Recall reported to NHTSA10 July 2018
- Owners notified21 September 2018
- Latest repair reportQ4 2019 — 93% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 10 July 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MBUSA customer service at 1-800-367-6372.
Official source
- Manufacturer's recall number
- 2018070012
- Recalling manufacturer
- Mercedes-Benz USA, LLC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.