Mercedes-Benz Seats: Power Adjust

Mercedes-Benz is recalling about 22 vehicles over a problem with the seats. If the passenger seat is adjusted beyond its intended limit, the occupant may have an increased risk of injury in the event of a crash.

Campaign
18V609000
Manufacturer
Mercedes-Benz USA, LLC.
Reported
11 September 2018
Vehicles
22
Built between
Jun 2017 – Aug 2017
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
31 October 2018
Repaired
91%
Unrepaired
2

Does this affect my vehicle?

This recall covers vehicles built between June 2017 and August 2017. If yours was built outside that window, it is not part of this recall.

  • 2018 Mercedes-Benz AMG E63SBuilt June 2017 to August 2017

Repair progress

2 of 22 vehicles in this recall had still not been repaired as of Q1 2020.

91% repaired — 20 of 22 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz E63S AMG 4MATIC vehicles. The front passenger seat can be adjusted beyond its intended limit.

What could happen

If the passenger seat is adjusted beyond its intended limit, the occupant may have an increased risk of injury in the event of a crash.

What gets fixed

MBUSA will notify owners, and dealers will inspect the adjustment range, and if needed, install a mechanical adjustment range limitation or update the seat control unit software, free of charge. The recall began October 31, 2018.

Timeline

  1. Vehicles builtJune 2017 to August 2017
  2. Recall reported to NHTSA11 September 2018
  3. Owners notified31 October 2018
  4. Latest repair reportQ1 2020 — 91% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 11 September 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018090013.

Official source

Manufacturer's recall number
2018090013
Recalling manufacturer
Mercedes-Benz USA, LLC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand