- Vehicles
- 9,166
- Built between
- Aug 2016 – Jun 2018
- Models
- 4
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 16 October 2018
- Repaired
- 90%
- Unrepaired
- 758
Does this affect my vehicle?
This recall covers vehicles built between August 2016 and June 2018. If yours was built outside that window, it is not part of this recall.
- 2018-2019 Mitsubishi Eclipse CrossBuilt December 2017 to June 2018
- 2017-2018 Mitsubishi OutlanderBuilt August 2016 to June 2018
- 2018 Mitsubishi Outlander PhevBuilt November 2017 to June 2018
- 2018 Mitsubishi Outlander Sport
Repair progress
758 of 9,166 vehicles in this recall had still not been repaired as of Q1 2020.
90% repaired — 8,259 of 9,166 reported
- Owners not reachable
- 140
- Scrapped or exported
- 9
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
What could happen
If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
What gets fixed
MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018.
Timeline
- Vehicles builtAugust 2016 to June 2018
- Recall reported to NHTSA14 September 2018
- Owners notified16 October 2018
- Latest repair reportQ1 2020 — 90% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 September 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
Official source
- Manufacturer's recall number
- SR-18-007
- Recalling manufacturer
- Mitsubishi Motors North America, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.