- Vehicles
- 30,448
- Built between
- Feb 2016 – Sep 2018
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 6 November 2018
- Repaired
- 79%
- Unrepaired
- 6,031
Does this affect my vehicle?
This recall covers vehicles built between February 2016 and September 2018. If yours was built outside that window, it is not part of this recall.
- 2016-2018 Chevrolet ExpressBuilt February 2016 to September 2018
- 2016-2018 GMC SavanaBuilt February 2016 to September 2018
Repair progress
6,031 of 30,448 vehicles in this recall had still not been repaired as of Q1 2020.
79% repaired — 24,168 of 30,448 reported
- Owners not reachable
- 247
- Scrapped or exported
- 2
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.
What could happen
If the CCM overheats, there is an increased risk of a fire in the vehicle's headliner.
What gets fixed
GM will notify owners, and dealers will remove the electrical insulation from a wiring connector within the CCM to remove the fire risk, free of charge. The recall began November 6, 2018.
Timeline
- Vehicles builtFebruary 2016 to September 2018
- Recall reported to NHTSA21 September 2018
- Owners notified6 November 2018
- Latest repair reportQ1 2020 — 79% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 21 September 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18299.
Official source
- Manufacturer's recall number
- 18299
- Recalling manufacturer
- General Motors LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.