- Vehicles
- 4,702
- Built between
- Mar 2015 – May 2018
- Models
- 5
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 2 November 2018
- Repaired
- 83%
- Unrepaired
- 808
Does this affect my vehicle?
This recall covers vehicles built between March 2015 and May 2018. If yours was built outside that window, it is not part of this recall.
- 2017-2018 Mercedes-Benz AMG GLC43Built March 2015 to May 2018
- 2018 Mercedes-Benz AMG GLC63Built March 2015 to May 2018
- 2018 Mercedes-Benz GLC 300Built March 2015 to May 2018
- 2018 Mercedes-Benz GLC 350 EBuilt March 2015 to May 2018
- 2016-2017 Mercedes-Benz GLC300Built March 2015 to May 2018
Repair progress
808 of 4,702 vehicles in this recall had still not been repaired as of Q1 2020.
83% repaired — 3,894 of 4,702 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2018 Mercedes-Benz GLC300 and GLC300 4Matic, 2018 GLC350e and GLC63 AMG 4Matic and 2017-2018 GLC43 AMG 4Matic vehicles. The seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.
What could happen
If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.
What gets fixed
MBUSA will notify owners, and dealers will install felt strips between the C-pillar and rear side paneling, free of charge. The recall began November 2, 2018.
Timeline
- Vehicles builtMarch 2015 to May 2018
- Recall reported to NHTSA1 October 2018
- Owners notified2 November 2018
- Latest repair reportQ1 2020 — 83% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 1 October 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018100002.
Official source
- Manufacturer's recall number
- 2018100002
- Recalling manufacturer
- Mercedes-Benz USA, LLC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.