- Vehicles
- 119
- Built between
- Dec 2017 – Oct 2018
- Models
- 8
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 12 April 2019
- Repaired
- 97%
- Unrepaired
- 4
Does this affect my vehicle?
This recall covers vehicles built between December 2017 and October 2018. If yours was built outside that window, it is not part of this recall.
- 2019 Mercedes-Benz AMG C43Built December 2017 to October 2018
- 2019 Mercedes-Benz AMG CLS53Built December 2017 to October 2018
- 2019 Mercedes-Benz AMG E53Built December 2017 to October 2018
- 2019 Mercedes-Benz C 300Built December 2017 to October 2018
- 2019 Mercedes-Benz CLS 450Built December 2017 to October 2018
- 2019 Mercedes-Benz E 450Built December 2017 to October 2018
- 2019 Mercedes-Benz G 550Built December 2017 to October 2018
- 2019 Mercedes-Benz G63Built December 2017 to October 2018
Repair progress
4 of 119 vehicles in this recall had still not been repaired as of Q3 2020.
97% repaired — 115 of 119 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 Mercedes-Benz C300, C300 4Matic, C300 4Matic Cabrio, C300 4Matic Coupe, C300 Coupe, C300 Cabrio, C43 AMG, C43 AMG Cabrio, C43 AMG Coupe, CLS450, CLS450 4Matic, CLS53 AMG 4Matic, E53 AMG 4Matic, E450 4Matic, E450 4Matic Coupe, E53 AMG 4Matic Coupe, G550, and G63 AMG vehicles. The Central Powertrain Controller (CPC) control unit could reset while driving, possibly causing an engine stall.
What could happen
An engine stall can increase the risk of a crash.
What gets fixed
MBUSA will notify owners, and dealers will update the CPC control unit software, free of charge. The recall began April 12, 2019.
Timeline
- Vehicles builtDecember 2017 to October 2018
- Recall reported to NHTSA29 October 2018
- Owners notified12 April 2019
- Latest repair reportQ3 2020 — 97% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 29 October 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030012.
Official source
- Manufacturer's recall number
- 2019030012
- Recalling manufacturer
- Mercedes-Benz USA, LLC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.