- Vehicles
- 95
- Built between
- Jun 2017 – Jul 2018
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 20 November 2018
- Repaired
- 74%
- Unrepaired
- 20
Does this affect my vehicle?
This recall covers vehicles built between June 2017 and July 2018. If yours was built outside that window, it is not part of this recall.
- 2018-2019 Keystone RaptorBuilt June 2017 to July 2018
Repair progress
20 of 95 vehicles in this recall had still not been repaired as of Q1 2020.
74% repaired — 70 of 95 reported
- Scrapped or exported
- 5
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Keystone RV (Keystone) is recalling certain 2018-2019 Keystone Raptor recreational trailers, model 353TS. The tires may rub against the frame outrigger while being towed.
What could happen
Tire contact with the frame outrigger may result in tire damage and can affect vehicle handling, increasing the risk of a crash.
What gets fixed
Keystone has notified owners, and dealers will cut a notch into the frame outrigger that will provide clearance between the frame and tire, free of charge. The recall began November 20, 2018.
Timeline
- Vehicles builtJune 2017 to July 2018
- Recall reported to NHTSA9 November 2018
- Owners notified20 November 2018
- Latest repair reportQ1 2020 — 74% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 9 November 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-339.
Official source
- Manufacturer's recall number
- 18-339
- Recalling manufacturer
- Keystone RV Company
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.