Terex Structure

Terex is recalling about 1,275 vehicles over a problem with the structure. If the pole guide arm falls, it may strike any nearby personnel, increasing the risk of injury.

Campaign
18V794000
Manufacturer
Terex South Dakota, Inc.
Reported
9 November 2018
Vehicles
1,275
Built between
May 2017 – Aug 2018
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
14 December 2018
Repaired
40%
Unrepaired
761

Does this affect my vehicle?

This recall covers vehicles built between May 2017 and August 2018. If yours was built outside that window, it is not part of this recall.

  • 2017-2018 Terex Digger DerrickBuilt May 2017 to August 2018

Repair progress

761 of 1,275 vehicles in this recall had still not been repaired as of Q2 2020.

40% repaired — 514 of 1,275 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Terex South Dakota, Inc. (Terex) is recalling certain 2017-2018 Terex Digger Derrick vehicles. The guide bar that attaches the pole guide arms to the pole guide tilt bracket may have insufficient welds, possibly resulting in the guide arm falling while in use.

What could happen

If the pole guide arm falls, it may strike any nearby personnel, increasing the risk of injury.

What gets fixed

Terex will notify owners, and dealers will replace the affected guide bars, free of charge. The recall is expected to begin December 14, 2018.

Timeline

  1. Vehicles builtMay 2017 to August 2018
  2. Recall reported to NHTSA9 November 2018
  3. Owners notified14 December 2018
  4. Latest repair reportQ2 2020 — 40% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 9 November 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Terex at 1-605-882-4000. Terex's recall number for this recall is SN669.

Official source

Manufacturer's recall number
SN669
Recalling manufacturer
Terex South Dakota, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand