- Vehicles
- 6,200
- Built between
- Feb 2017 – Aug 2018
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 13 May 2019
- Repaired
- 93%
- Unrepaired
- 407
Does this affect my vehicle?
This recall covers vehicles built between February 2017 and August 2018. If yours was built outside that window, it is not part of this recall.
- 2018-2019 Mercedes-Benz AMG S63Built February 2017 to August 2018
- 2018-2019 Mercedes-Benz S 450Built February 2017 to August 2018
- 2018-2019 Mercedes-Benz S560Built February 2017 to August 2018
Repair progress
407 of 6,200 vehicles in this recall had still not been repaired as of Q3 2020.
93% repaired — 5,793 of 6,200 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mercedes-Benz USA, LLC. (Mercedes) is recalling certain 2018 S450 4MATIC, S560 4MATIC Coupe, S63 AMG 4MATIC Coupe, Maybach S560 4MATIC, S560 4MATIC, S63 AMG and S63 AMG 4MATIC Cabrio vehicles. The Hands-off-Detection system may malfunction, causing the Active Steering Assist system to remain engaged despite the driver's hands not being on the steering wheel for a prolonged period of time.
What could happen
If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.
What gets fixed
Mercedes has notified owners, and dealers will update the software of the steering control unit, free of charge. The recall began May 13, 2019.
Timeline
- Vehicles builtFebruary 2017 to August 2018
- Recall reported to NHTSA19 December 2018
- Owners notified13 May 2019
- Latest repair reportQ3 2020 — 93% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 19 December 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Mercedes customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040024.
Official source
- Manufacturer's recall number
- 2019040024
- Recalling manufacturer
- Mercedes-Benz USA, LLC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.