Big O Tires: Sidewall

Big O is recalling about 24,459 vehicles over a problem with the tires. The distortion may cause parting of the lower sidewall compounds extending to the cord material, increasing the risk of tire failure and a crash.

Campaign
19T005000
Manufacturer
Cooper Tire & Rubber Co.
Reported
5 June 2019
Vehicles
24,459
Built between
Jul 2018 – Oct 2018
Models
7
Recall type
Tire
Initiated by
Manufacturer
Owners notified
14 June 2019
Repaired
11%
Unrepaired
21,718

Does this affect my vehicle?

This recall covers vehicles built between July 2018 and October 2018. If yours was built outside that window, it is not part of this recall.

  • Big O BIG Foot A/SBuilt July 2018 to September 2018
  • Cooper Adventurer H/T CUVBuilt July 2018 to October 2018
  • Cooper Discover SRXBuilt September 2018 to October 2018
  • Cooper Discoverer HTPBuilt August 2018 to October 2018
  • Cooper Evolution H/TBuilt July 2018 to October 2018
  • Les Schwab Back Country QS3 Touring HTBuilt September 2018 to October 2018
  • Mastercraft Courser HSX TourBuilt July 2018 to September 2018

Repair progress

21,718 of 24,459 vehicles in this recall had still not been repaired as of Q3 2020.

11% repaired — 2,741 of 24,459 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Cooper Tire & Rubber Co. (Cooper Tire) is recalling certain size 235/65R18 Cooper Discoverer SRX, Evolution H/T, Discoverer HTP, Adventurer H/T CUV, Big O Big Foot A/S, Les Schwab Back Country QS3 Touring HT, and Mastercraft Courser HSX Tour tires. The tires may have been improperly manufactured with a ply cord distortion. For a full list of the Tire Identification Numbers (TIN) visit: https://static.nhtsa.gov/odi/rcl/2019/RCLRPT-19T005-5639.pdf

What could happen

The distortion may cause parting of the lower sidewall compounds extending to the cord material, increasing the risk of tire failure and a crash.

What gets fixed

Cooper Tire has notified owners, and dealers will replace the tires, free of charge. The recall began June 14, 2019.

Timeline

  1. Vehicles builtJuly 2018 to October 2018
  2. Recall reported to NHTSA5 June 2019
  3. Owners notified14 June 2019
  4. Latest repair reportQ3 2020 — 11% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 5 June 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Cooper Tire customer service at 1-800-854-6288. Cooper Tire's number for this recall is 172.

Official source

Manufacturer's recall number
172
Recalling manufacturer
Cooper Tire & Rubber Co.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand