- Vehicles
- 310
- Built between
- Jan 2015 – Dec 2018
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 26 March 2019
- Repaired
- 100%
- Unrepaired
- 0
Does this affect my vehicle?
This recall covers vehicles built between January 2015 and December 2018. If yours was built outside that window, it is not part of this recall.
- 2015-2018 Proterra CatalystBuilt January 2015 to December 2018
Repair progress
The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q3 2021.
100% repaired — 310 of 310 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Proterra Inc., (Proterra) is recalling certain 2015-2018 Catalyst 40 and 35 transit buses. The affected vehicles are equipped with a four point height control system that may cause a load imbalance, overloading the front tires.
What could happen
An overloaded front tire may fail unexpectedly, increasing the risk of crash.
What gets fixed
Proterra will notify owners, and dealers will convert the current four point ride height system into a three point system to prevent the front tires from being overloaded, free of charge. The recall began March 26, 2019.
Timeline
- Vehicles builtJanuary 2015 to December 2018
- Recall reported to NHTSA30 January 2019
- Owners notified26 March 2019
- Latest repair reportQ3 2021 — 100% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 30 January 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Proterra customer service at 1-864-438-0000.
Official source
- Recalling manufacturer
- Proterra Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.