- Vehicles
- 2,289
- Built between
- Apr 2017 – Mar 2019
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 15 April 2019
- Repaired
- 86%
- Unrepaired
- 325
Does this affect my vehicle?
This recall covers vehicles built between April 2017 and March 2019. If yours was built outside that window, it is not part of this recall.
- 2018-2019 Tiffin BUSBuilt April 2017 to March 2019
- 2018-2019 Tiffin PhaetonBuilt April 2017 to March 2019
- 2018-2019 Tiffin ZephyrBuilt August 2017 to March 2019
Repair progress
325 of 2,289 vehicles in this recall had still not been repaired as of Q1 2021.
86% repaired — 1,964 of 2,289 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Phaeton, Allegro Bus, and Zephyr motorhomes. The alternating current electrical wires may have been improperly secured in the Energy Management Module, causing increased electrical resistance.
What could happen
The additional resistance can cause the wires to overheat, increasing the risk of a fire.
What gets fixed
Tiffin will notify owners, and dealers will inspect the Alternating Current Relay Board and make sure the wires are properly secured, free of charge. The recall began April 15, 2019.
Timeline
- Vehicles builtApril 2017 to March 2019
- Recall reported to NHTSA22 March 2019
- Owners notified15 April 2019
- Latest repair reportQ1 2021 — 86% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 22 March 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIFF-111.
Official source
- Manufacturer's recall number
- TIFF-111
- Recalling manufacturer
- Tiffin Motorhomes, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.